
A Letter to the Residents of Westchester County
Dear Residents of Westchester County,
You deserve to know how your tax dollars are managed, whether public resources are being used responsibly, and what your elected leaders are doing to improve government services. Accountability requires clear records, meaningful oversight, and the willingness to address problems when they are found.
I am partnering with NXM-AI, a technology company based in the New Rochelle area, to advance practical solutions for stronger accountability and more efficient operations—and to help local businesses modernize how they work.
One proposal at the center of this effort is COMPLIENT, an AI-assisted platform designed to help authorized county personnel review employee documentation, verify required professional credentials, and identify related payroll records that need closer examination.
NXM-AI has prepared a proposal for a 90-day pilot offered at no cost to Westchester County, initially covering the Departments of Social Services, Health, and Public Works. The proposal requires review and written authorization from county leadership and the County Attorney before deployment. Any paid continuation would require a separate county decision.
I support bringing this proposal forward for careful evaluation. Residents deserve to see whether modern tools can reduce administrative delays, improve the accuracy of records, and give county staff more time to resolve problems.
Just as importantly, accountability must be fair. A missing document or a flagged record is a reason to review the facts—not proof of misconduct. Employees must have an opportunity to clarify or correct their records through an appropriate process.
Under the proposal, authorized county officials would retain responsibility for decisions. The platform would identify documentation gaps for human review; employment actions, external referrals, and budget changes would remain subject to the required county approvals. Employee privacy and consistent treatment across participating departments must remain central to any deployment.
The pilot should be judged by measurable results: the accuracy of its findings, the time required to prepare reports, the reduction in manual administrative work, and the protection of employee information. Any public reporting of outcomes should use aggregate, anonymized information and receive county approval.
Our broader partnership will also focus on helping local businesses review and restructure their entire operations. For a business owner, that could mean connecting customer inquiries, scheduling, inventory, billing, payments, and internal reporting into a system that is easier to manage.
This work begins by understanding how each business operates, where employees encounter delays, and which repetitive tasks consume time and money. From there, the goal is to design practical improvements that support employees, strengthen customer service, and help businesses grow.
I invite residents and business owners to share their experiences through my website. Tell us where government processes need improvement and what challenges make operating a local business more difficult. Your feedback should help shape the work ahead.
My commitment is to pursue solutions that can be examined, measured, and explained openly. Westchester deserves responsible stewardship of public resources and a thriving local business community.
Sincerely,
Edwinna Herrera

